At Parents Wanting Help, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect the personal data you provide when you visit our website, https://parentswantinghelp.com.au/, in compliance with the Privacy Act 1988 (Cth) and other relevant Australian privacy laws.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
• Personal details: Name, email address, phone number, and any information you provide through forms.
• Communication data: Any details you provide when contacting us for support or enquiries.
• Website usage data: Information such as your IP address, browser type, and interactions with our website through cookies or similar technologies.
2. How We Use Your Information
We use the information collected for the following purposes:
• To provide support and respond to your queries.
• To send updates or communications, if you have opted in for them.
• To improve the functionality and user experience of our website.
• To analyse website traffic and usage trends.
• To comply with legal requirements and obligations.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather usage data. Cookies help us understand how visitors use the site and allow us to personalise content and improve performance.
You can manage or disable cookies through your browser settings, though doing so may affect certain features on the site.
4. Third-Party Disclosure
We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your data with trusted third-party providers who assist us in operating our website or delivering services, provided they maintain strict confidentiality and security standards.
5. Data Security
We take appropriate security measures to safeguard your personal information against unauthorised access, misuse, or disclosure. While we strive to protect your data, please be aware that no online system is completely secure.
6. Third-Party Links
Our website may contain links to external websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before interacting with them.
7. Your Rights
You have the right to access, update, or request deletion of the personal information we hold about you.
8. Changes to This Privacy Policy
We may update this privacy policy as needed to reflect changes in our practices or legal requirements. Please review this policy regularly to stay informed of any changes.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we manage your personal information, please contact us.
